New boilers, repairs and servicing.
Whether your boiler has stopped, is getting old, or just needs its yearly service, our Gas Safe registered engineers will sort it and explain what they've done.
Boiler and heating work, start to finish.
New boiler installation
Combi, system or regular boilers, sized to your home and hot water use. We remove the old one and leave the system tested and running.
Breakdown repairs
No heating or hot water, low pressure, leaks or error codes. Call us for an emergency call-out.
Annual boiler service
A yearly check that keeps your boiler safe, efficient and within its warranty.
Radiators and controls
New or bigger radiators, thermostatic valves, smart thermostats and system cleaning.
What a boiler service covers.
Gas boilers should be serviced once a year by a Gas Safe registered engineer. Most manufacturers need this to keep your warranty valid.
Here's what our engineers check on every service.
- Visual inspectionCasing, seals, pipework and signs of leaks or corrosion.
- Flue checkMaking sure fumes are carried safely outside.
- Combustion analysisMeasuring the flue gases to confirm the boiler is burning cleanly.
- Gas pressure and tightnessChecking the gas supply is correct and sound.
- Safety devicesTesting the controls that shut the boiler down if something goes wrong.
- Condensate and pressureClearing the condensate trap and setting the system pressure.
When to call us.
If you smell gas, leave the property and call the National Gas Emergency Service on 0800 111 999.
Pressure keeps dropping
Topping up the pressure every few weeks usually means a leak somewhere in the system.
Banging or gurgling
Noises from the boiler or pipes can point to sludge, air or a failing part.
Cold patches on radiators
Cold at the top usually means air; cold at the bottom often means sludge.
Hot water runs cold
Water that won't stay hot can mean a fault in the diverter valve or heat exchanger.
Error codes or lockouts
A boiler that keeps shutting itself down needs an engineer to find out why.
Boiler over 10 years old
Older boilers are less efficient and parts get harder to find. It may be time to plan a replacement.
Air source heat pumps, designed for your home.
A heat pump takes warmth from the outside air to heat your radiators and hot water. It works best when it's sized properly, so we start with your home's heat loss.
We'll tell you honestly whether a heat pump suits your home, and what else might need to change.
- Heat loss surveyRoom-by-room calculations so the heat pump is the right size.
- Radiators to matchHeat pumps run at lower temperatures, so some radiators may need to be larger.
- Hot water cylinderA cylinder sized for your household's hot water use.
- Outdoor unit placementPositioned for airflow, noise and access for servicing.
Boiler FAQs.
Can't see your question? Call 0203 633 0285 or send us a WhatsApp.
How long does a new boiler take to fit?
Most like-for-like replacements take one to two days. Moving the boiler or changing the type of system usually takes longer. We'll tell you the timescale with your quote.
Should I get a combi or a system boiler?
A combi heats water on demand and suits most flats and smaller homes. A system boiler with a hot water cylinder suits homes with more than one bathroom in use at once. We'll recommend the right one after seeing your home.
How often should my boiler be serviced?
Once a year, by a Gas Safe registered engineer. It keeps the boiler safe and efficient, and most manufacturers require it for the warranty.
My heating has stopped. What should I do?
Check the boiler has power and the pressure gauge reads between 1 and 1.5 bar. If it still won't start, call us on 0203 633 0285 for an emergency call-out.
Get a boiler quote.
Tell us about your current boiler and your home. We'll call you back to arrange a visit.